Cancellation Policy

1. Before Acceptance

You may request cancellation at any time before WERDLI accepts the order. Contact us as soon as possible and identify the order request or products involved.

2. After Acceptance

If the order has been accepted but fulfillment has not started, WERDLI will make a reasonable effort to cancel it. Cancellation is not guaranteed once processing begins.

3. After Shipment

An order cannot be cancelled after it has been transferred to a carrier. If eligible, a return may be requested after delivery under the Return & Refund Policy.

4. Partial Cancellation

You may ask to cancel only certain products. Whether this is possible depends on the fulfillment status of each item.

5. WERDLI Cancellation

WERDLI may decline or cancel a request because of unavailability, a material listing error, destination limitations, suspected fraud or misuse, payment issues, legal restrictions, or another legitimate business reason.